Managed cloud operations

Your cloud, run to a documented standard.

CloudOperations provides fully managed and co-managed cloud operations for UK organisations — 24/7 monitoring, incident response, patching, backup, disaster recovery and cost control across AWS, Azure and GCP, all under one accountable operating model.

What's included

Everything needed to run cloud well — in one service.

24/7 Monitoring & Response

Continuous observability across infrastructure, platforms and applications, with a sub-15-minute incident response target.

Patching & Maintenance

Scheduled, tested patching for operating systems, platforms and cloud services — closing the drift that causes outages and breaches.

Backup & Disaster Recovery

Resilient backup with tested DR runbooks and defined RPO/RTO — engineered for continuity, not just recovery.

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FinOps & Cost Optimisation

Continuous rightsizing, commitment management and waste elimination. Clients typically see a 31% reduction in cloud spend.

Security Baselines

Identity hardening, CSPM and policy guardrails maintained as part of operations. See security & compliance.

Reporting & QBRs

Documented runbooks and quarterly business reviews against the metrics that matter to your organisation.

Fully managed or co-managed

We fit around your team, not the other way round.

Some clients hand us the entire estate. Others keep an internal team and ask us to take specific service lines — out-of-hours cover, patching, FinOps, or DR. Either way, the standard is the same and the accountability is clear.

  • Named service owner on every account
  • Documented runbooks, not tribal knowledge
  • Defined SLAs with measured performance
  • Transparent monthly reporting
Engagement model

How onboarding works

  • Week 1–2 · Discovery & estate audit
  • Week 3–4 · Baseline & runbook build
  • Week 5 · Monitoring & handover
  • Ongoing · Operate, optimise, review
FAQ

Managed cloud operations, answered.

What is managed cloud operations?

The ongoing running of your cloud environment by a dedicated provider — monitoring, incident response, patching, backup, DR, security and cost control — delivered to a documented standard with a named owner.

Do you offer co-managed operations?

Yes. We run everything, or work alongside your internal team taking specific service lines such as out-of-hours monitoring, patching or FinOps.

Which clouds do you support?

AWS, Microsoft Azure and Google Cloud Platform — individually or in multi-cloud and hybrid configurations.

How quickly can you start?

A typical onboarding runs five weeks from discovery to handover, though urgent stabilisation work can begin sooner.

Ready for steadier cloud operations?

Book a short operations review and we'll tell you honestly where your estate is drifting and what it would take to fix it.